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Education and support

Effective relief starts with useful information. These tools and resources will help you learn more about our pain management solutions and find the right option for you.

Tools you can use

This toolbox contains useful materials to help you find relief — from nailing down the unique aspects of your pain to finding an interventional pain management specialist near you, and more.

Personal Pain Assessment

Answer a few questions about your symptoms. It takes less than two minutes, and you’ll get information about therapies that might work for you.

Take the Assessment

Find a pain management specialist

Find an interventional pain management specialist who offers Boston Scientific solutions near you.

Search for a doctor

Talk to a Patient Ambassador

Sometimes you just need to talk to someone who’s been there. Our volunteer Patient Ambassadors are here to share their personal experiences finding relief with Boston Scientific's SCS therapy.

Connect with an Ambassador

mySCS™ App

Use the mySCS App to track pain and activity, connect with your Boston Scientific care team, and stay in control of your treatment.

Explore the App
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Expert education from the comfort of your home

We’ve partnered with pain management specialists across the country to bring you the latest treatments and tips in a convenient webinar format. From solutions for chronic pain to new advances in treatment, we're delivering information on relief you can watch from the comfort of your home.

Learn from our experts
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Speak with a Patient Education Specialist

Our trained, US-based Patient Education Specialists are here to help you: 

  • Learn how Boston Scientific solutions work, how to prepare for a procedure, and what to expect afterwards
  • Find pain management specialists in your area
  • Get help with insurance authorization

You can connect with a Patient Education Specialist Monday through Friday, 5 a.m. to 5 p.m. PT at (877) 473-0844.

EDUCATION AND SUPPORT

Dive deeper into our pain solutions

Find the tools and resources you need to understand and manage your pain. From articles to webinars to real-time help, we’ve got you covered. 

Explore pain relief resources

Live educational webinars

Watch from the comfort of your own home as pain specialist doctors explain how different treatments work.

Find a webinar

Helpful articles for finding relief

Check out our library of articles to learn more about causes and symptoms of pain, treatment options, and coping strategies.

Read articles

Addiction resources

Discover trusted resources to help you or your loved ones take the first step toward recovery from opioid addiction.

See helpful links

Doctor Discussion Guide

Get the most out of your doctor visit. Download and print this handy guide to help you prepare, ask the right questions, and provide the information your doctor needs to help you find the right solution. 

Download the Guide

CHRONIC PAIN SOLUTION RESOURCES

Educational videos

Browse these videos to learn more about the solutions we offer.

See how SCS works

Watch this short, animated video to find out more about how SCS works and how it might help you find relief. 

Vertebrogenic pain and the Intracept™ Procedure

Understand the common symptoms for vertebrogenic pain and how the Intracept Procedure can get you back to the life you've been missing.

See how RFA works

Watch this short, animated video to find out more about how RFA works and how it might help you find relief. 

A doctor discussion guide with pain assessment questions and a body map. Doctor Discussion Guide

Get your Doctor Discussion Guide

Get the most out of your doctor visit. Download and print this handy guide to help you prepare, ask the right questions, and provide the information your doctor needs to help you find the right solution.

Download the Guide

Existing Boston Scientific patients, get the support you need from the Patient Care team.

Our Patient Care team is here to help patients already using a Boston Scientific pain therapy, providing support and answering questions, including: 

  • How to order patches 
  • How to find help with device charging or using your remote control 
  • How to connect with your Boston Scientific Clinical Specialist

You can connect with a Patient Care Specialist by calling (866) 360-4747, Monday through Friday, 5:00 a.m. to 5:00 p.m. Pacific Time. 

You can also find information, instructions, and answers to common questions at Bostonscientific.com 

A hand holds an SCS remote control with the screen displaying menu options.

§The physician locator tool identifies pain management specialists in your area who have met certain qualifying criteria and are experienced with one or more of Boston Scientific pain management therapies. All treatment options should be discussed thoroughly with a pain management specialist.

Indications for Use: The Boston Scientific Spinal Cord Stimulator (SCS) Systems* are indicated as an aid in the management of chronic intractable pain of the trunk and/or limbs including unilateral or bilateral pain associated with the following: Failed Back Surgery Syndrome, Complex Regional Pain Syndrome (CRPS) Types I and II, Intractable low back pain and leg pain, Diabetic Peripheral Neuropathy of the lower extremities, Radicular pain syndrome, Radiculopathies resulting in pain secondary to failed back syndrome or herniated disc, Epidural fibrosis, Degenerative disc disease (herniated disc pain refractory to conservative and surgical interventions), Arachnoiditis, Multiple back surgeries.

The Boston Scientific Spectra WaveWriter™, WaveWriter Alpha™ and WaveWriter Alpha™ Prime SCS Systems are also indicated as an aid in the management of chronic intractable unilateral or bilateral low back and leg pain without prior back surgery.

*The Boston Scientific Spinal Cord Stimulator (SCS) Systems include the following: Precision™ System, Precision Spectra™ System, Precision Novi™ System, Precision Montage™ MRI System, Spectra WaveWriter™ System, WaveWriter Alpha™ System, WaveWriter Alpha™ Prime System.

Note: CRPS I was previously referred to as Reflex Sympathetic Dystrophy (RSD) and CRPS II was previously referred to as causalgia.

The mySCS™ Go Therapy Controller is intended to communicate with and control the compatible Boston Scientific Stimulator.

Contraindications: The Boston Scientific Spinal Cord Stimulator systems are not for patients who are unable to operate the system, have failed trial stimulation by failing to receive effective pain relief, are poor surgical candidates, or are pregnant.

Warnings: With all medical procedures, there are risks associated with the procedure and the use of the device. Patients implanted with Boston Scientific Spinal Cord Stimulator systems without ImageReady™ MRI Technology should not be exposed to Magnetic Resonance Imaging (MRI). Exposure to MRI may result in dislodgement of the stimulator or leads, heating of the stimulator, severe damage to the stimulator electronics and an uncomfortable or jolting sensation. As a Spinal Cord Stimulation patient, you should not have diathermy as either a treatment for a medical condition or as part of a surgical procedure. Strong electromagnetic fields, such as power generators or theft detection systems, can potentially turn the stimulator off, or cause uncomfortable jolting stimulation. The system should not be charged while sleeping. The Boston Scientific Spinal Cord Stimulator system may interfere with the operation of implanted sensing stimulators such as pacemakers or implanted cardiac defibrillators. Advise your physician that you have a Spinal Cord Stimulator before going through with other implantable device therapies so that medical decisions can be made and appropriate safety measures taken. Patients using therapy that generates paresthesia should not operate motorized vehicles such as automobiles or potentially dangerous machinery and equipment with the stimulation on. Stimulation must be turned off first in such cases. For therapy that does not generate paresthesia (i.e. subperception therapy) it is less likely that sudden stimulation changes resulting in distraction could occur while having stimulation on when operating moving vehicles, machinery, and equipment.

Be sure to talk with your doctor so that you thoroughly understand all of the risks, precautions, and benefits associated with the use of the device and what indicates, and contraindicates, certain patients– as well as the risks and precautions for the procedure. For complete indications for use, contraindications, warnings, precautions, and side effects, call 866.360.4747 or visit Pain.com.

Caution: U.S. Federal law restricts this device to sale by or on the order of a physician.

Indications for use: The Intracept™ Intraosseous Nerve Ablation System is indicated for patients who have had chronic low back pain for at least six months, who have tried conservative care for at least six months, and whose MRI shows features consistent with Modic changes – indicating damage at the vertebral endplates has led to inflammation. Not every patient who meets these criteria is a candidate for the Intracept Procedure, however – in fact, there are specific characteristics indicating a patient should not be considered for the procedure.

Contraindications: Patients who are pregnant. Patients with weakened cardiac or pulmonary function, having an active implanted electronic medical device in the body (such as a pacemaker or defibrillator), being diagnosed with a systemic or local infection, or having an anatomy that could be damaged unintentionally while ablating the basivertebral nerve (based on your physicians’ clinical review). Patients who are skeletally immature – which generally means individuals under the age of 18 are not candidates.

Warnings: There are also certain risks and precautions regarding the procedure which you should be aware of before proceeding. With all medical procedures, there are risks and precautions associated with the procedure and the use of the device, talk with your doctor about what indicates, and contraindicates, certain patients for the Intracept Intraosseous Nerve Ablation System. For complete indications for use, contraindications, warnings, precautions, and side effects visit www.relievant.com/intracept/.
Caution: U.S. Federal law restricts this device to sale by or on the order of a physician.

Indications for Use: The Boston Scientific Radiofrequency Generators, associated Radiofrequency Lesion Probes and RF Cannula are indicated for use in procedures to create radiofrequency lesions for the treatment of pain or for lesioning nerve tissue for functional neurosurgical procedures. The Boston Scientific RF Injection Electrodes are used for percutaneous nerve blocks with local anesthetic solution for radiofrequency lesioning of peripheral nerve tissue only. The Boston Scientific LCED and Stereotactic TCD Electrodes are indicated for use in radiofrequency (RF) heat lesioning of nervous tissue including the Central Nervous System.

Warnings: With all medical procedures, there are risks associated with the procedure and the use of the device. The Boston Scientific RF devices may cause interference with active devices such as neurostimulators, cardiac pacemakers, and defibrillators. Interference may affect the action of these active devices or may damage them. Talk with your doctor so that you thoroughly understand all of the risks, precautions, and benefits associated with the use of the Boston Scientific Radiofrequency Generators, associated Radiofrequency Lesion Probes and RF Cannula and what indicates, and contraindicates, certain patients– as well as the risks and precautions for the procedure. For appropriate guidance, consult the instructions for use for these active devices.

Caution: U.S. Federal law restricts this device to sale by or on the order of a physician.

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