Privacy Policy

This policy applies to websites owned and operated by Dannemiller, including Pain.com. Dannemiller may share information among its subsidiaries or sites that it owns or controls, but it is always protected under the terms of this Privacy Policy.

This site contains links to other sites. Once you enter another website (whether through an advertisement or content link), Dannemiller is not responsible for the privacy practices of these other sites. Please look for and review the privacy statements of each and every website that you visit through a link or advertisement from Dannemiller’s websites. For information about our advertisement policy, click here.

Dannemiller makes every effort to protect the privacy of every user of this website. Individuals are not required to “register” to use this site with the exception of those healthcare professionals desiring to receive CME/CE credit for the accredited educational programs contained herein.

Tracking Software

Dannemiller uses website tracking software to determine how the website is used. This software allows us to determine where users go on the site. It also tells us what browsers individuals are using, how they stay on the site, what areas/articles they visited, and how they found the website on the Internet. This information helps us determine what sections of the site are most important and useful to our audience.

Links to commercial websites are available on the site, but we will inform you that you are leaving our website to confirm that you do want to leave.

We collect non-personal information about your use of our site through the use of Cookies. Every computer that accesses a Dannemiller website is assigned a different cookie. The information collected by Cookies helps us dynamically generate advertising and content and allows us to monitor how many people are using our sites.

Most browser software can be set to reject Cookies. To find the instructions on how to reset your browser to do so, you can look in the "Help" section of the toolbar. If you reject our Cookies, certain conveniences of our sites may not work properly, but you do not have to accept our Cookies in order to productively use our site.

Subscribing to Newsletters and Sending Emails

You have the option of subscribing to various newsletters created by Dannemiller. When you sign up for our email newsletter, you can choose to receive additional emails from Dannemiller. In order to subscribe to Dannemiller newsletters via email, we need your contact information, like name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. An email to our automated unsubscribe service will be created on your computer. Click the "Send" button. You will then be unsubscribed from that newsletter within two to three business days. You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter.

If you experience difficulties with our automated unsubscribe service, please email us directly at editor@dannemiller.com. We will manually unsubscribe you from that newsletter in two to three business days.

Email a Friend

If you choose to use our Email a Friend service to tell friends about our site or newsletter, we will ask you for your name and your friends’ email addresses. We will automatically send your friends a one-time email inviting them to visit the site using your name and email address as the “from” email address. Dannemiller does not use your name, your email address or your friend's email information and the information you provide using this service for any other purpose. We will only use the information you provide to send the email you request.

Emails You Send to Us

This policy does not apply to content, business information, ideas, concepts or inventions that you send to Dannemiller by email. If you want to keep this type of information private or proprietary, do not send them in an email. We try to answer every email within 48 business hours, but are not always able to do so.

Linked Sites

For your convenience there are links to third party websites operated by companies that are not affiliated with Dannemiller and that do not have contracts to provide content or services through our sites. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors. Dannemiller does not disclose your personal information to these third party websites without obtaining your consent. Dannemiller does not endorse and is not responsible for the privacy practices of these sites.

Disclosure of Information

Dannemiller may provide aggregate information to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site.

Internal Privacy and Security Measures

Dannemiller is sensitive to the need to respect and protect your privacy. Here are some of the security procedures we have internally that protect against unauthorized access to your information:

• Both a unique login name and a password are required in order for users to access personally identifiable information.


• Firewalls protect information held in our servers.


• Secure Socket Layer (SSL) encryption is used to transmit personally identifiable information to our servers. In order to take advantage of encryption technology, you must have an Internet browser which supports 128-bit encryption.


• All employees are educated on the Privacy Policy and are subject to disciplinary action if they violate it.

Despite Dannemiller’s efforts to protect your personally identifiable information there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

Continuing Medical Education

If an individual completes a continuing medical education (CME) or other accredited activity on a Dannemiller-owned website, we are required by the accrediting body and/or the American Medical Association (AMA) and the Accreditation Council for Continuing Medical Education (ACCME) to collect personal information on the individual, including, but not limited to: name, address, phone number, and license number. We are required to keep this information on file for up to six years.

Personal information provided to Dannemiller will be used only to meet AMA and ACCME requirements and to issue earned CME/CE certificates to those who successfully complete the activities. All personal information is stored in a secure, restricted access database. The database may be accessed to verify individual participation in a CME/CE activity or to re-issue a certificate. Personal information gathered will not be released to any other company or organization for any purpose. This information remains totally confidential, and at the end of the mandatory six-year period, these records are permanently destroyed.

In addition to personally identifiable information, we collect aggregated non-personally identifiable information about the activities completed by our users. We use the information that we collect through CME/CE activities in several ways:

1. As an ACCME-accredited entity, we are required periodically to submit aggregated data about our CME participants and the CME activities we certify. We also provide personally identifiable information to other accredited CME/CE providers who certify CME/CE activities posted on our websites, as required by the ACCME and other accrediting bodies. These reports may include personally identifiable information about you and credits issued to you for the purpose of maintaining records that you can request from the accredited provider for up to six years.


2. Commercial supporters of CME/CE activities on our websites will receive only aggregated data about CME/CE activities that are relevant to their interests and/or the courses they support.

We may use the information we collect as otherwise permitted in this Privacy Policy. If you have any questions about this website or its parent company Dannemiller, you may contact us at editor@dannemiller.com.

Reviewed May 19, 2009. For the Advertising, Copyright, and Advisory Board, put Updated: May 19, 2009.